Privacy Policy of www.propertylegacy.com

This Privacy Policy governs the manner in which PROPERTY LEGACY PREMIER REAL ESTATE LLC (“We,” “Us”) collects, uses, maintains, and discloses information collected from users (“User”) of the www.propertylegacy.com website (“Site”). This Privacy Policy applies to the Site and all products and services offered by Property Legacy Premier Real Estate.

Company Information:

• Company Name: Property Legacy Premier Real Estate
• Address: Office 107, First Floor, Mazaya Business Avenue AA1, Jumeirah Lakes Towers, Dubai, UAE
• Contact Email: [email protected]

1. Types of Data Collected

      1.1 Personally Identifiable Information

We may collect personally identifiable information from Users in a variety of ways, including, but not limited to, when Users visit our Site, register, subscribe to newsletters, fill out forms, or engage in other Site-related activities. Users may be asked for their name, email address, phone number, nationality, passport or Emirates ID details, and other relevant details. Users can refuse to provide such information, but this may limit their ability to use certain Site features.

     1.2 Non-Personally Identifiable Information

We may collect non-personally identifiable information, such as the browser type, computer operating system, IP address, location data, and technical details about the User’s connection to our Site.

     1.3 Cookies and Tracking Technologies

Our Site may use cookies and other tracking technologies to enhance the User experience, analyze traffic, and personalize content. Users can set their web browsers to refuse cookies or notify them when cookies are being sent. However, some Site features may not function properly if cookies are disabled.

2. Legal Basis for Data Processing

We process Users’ personal data based on one or more of the following legal grounds:

• The User’s explicit consent.
• The necessity to perform a contract with the User.
• The legitimate interests pursued by Property Legacy, such as marketing, analytics, and service improvement.
• Compliance with legal obligations, such as requirements from Dubai’s Real Estate Regulatory Agency (RERA) and Dubai Land Department (DLD).

3. How We Use Collected Information

We may use Users’ personal data for the following purposes:

1. To improve customer service – to respond effectively to User requests.
2. To personalize user experience – to understand how Users interact with our services.
3. To improve our Site – using feedback to enhance usability and functionality.
4. To send periodic emails – for newsletters, company updates, promotions, or responding to inquiries. Users can opt out at any time.
5. To process transactions – including property sales, rentals, and related financial transactions.
6. To comply with legal and regulatory obligations, including those mandated by RERA and DLD.
7. To prevent fraud and security breaches – to ensure a secure user experience.
8. To facilitate third-party services – such as mortgage advisors, property inspectors, and legal service providers.

4. Data Subject Rights

Users in the UAE have the following rights under UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL):

• Right to Access – Users can request a copy of their personal data.
• Right to Rectification – Users can correct inaccurate data.
• Right to Erasure (“Right to be Forgotten”) – Users can request deletion of their data.
• Right to Restrict Processing – Users can limit the use of their data under certain conditions.
• Right to Data Portability – Users can request their data in a structured, commonly used format.
• Right to Object – Users can object to processing based on legitimate interests.
• Right to Lodge a Complaint – Users can file complaints with the UAE’s Data Protection Authority.

To exercise these rights, Users can contact us at [email protected].

5. Data Security Measures

We implement appropriate technical and organizational measures to secure Users’ data from unauthorized access, disclosure, alteration, and destruction. Measures include SSL encryption, firewalls, data access controls, and regular security audits.

6. Data Retention Policy

We retain personal data for as long as necessary to fulfill the purpose for which it was collected, including legal, accounting, or regulatory requirements. Once the retention period expires, we securely delete or anonymize the data.

7. Data Breach Notification

In the event of a data breach, we will notify affected Users and relevant authorities within 72 hours, as required by UAE data protection laws.

8. Third-Party Sharing & Data Transfers

• We do not sell, rent, or trade personal information.
• Data may be shared with trusted third-party service providers for operational purposes (e.g., payment processors, cloud storage providers, legal and financial advisors).
• If personal data is transferred outside the UAE, we ensure adequate data protection measures are in place, complying with UAE data transfer regulations.
• Data may be shared with government and regulatory authorities if required by law.

9. Children’s Privacy

This Site is not intended for children under the age of 18. We do not knowingly collect personal information from minors. If we discover that a minor has provided us with personal data, we will delete it immediately.

10. Third-Party Websites

Our Site may contain links to third-party websites. We do not control, endorse, or take responsibility for the content or privacy practices of such websites. Users should review the privacy policies of any third-party websites they visit.

11. Policy Updates & User Notification

We reserve the right to update this Privacy Policy at any time. Any significant changes will be notified via email or a notice on the Site.

Last Updated: 18 March 2025

12. Contacting Us

For any privacy-related inquiries, please contact:

• Email: [email protected]
• Phone: +971 52 8473885
• Address: Office 107, First Floor, Mazaya Business Avenue AA1, Jumeirah Lakes Towers, Dubai, UAE

By using this Site, you agree to this Privacy Policy. If you do not agree, please discontinue use of the Site.